SHIPPING & RETURNS
NOTICE: NOVEMBER 2024
Thank you for your orders for the year of 2024!
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Fifiscrubs is now closed for new orders for the year
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All orders placed PRIOR to 24 November 2024 are currently underway with production
​We are experiencing delays due to the end of year rush
If your order is delayed, kindly pop us an email with the subject line as "delayed order" along with your order number
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All order placed AFTER 24 November 2024 will only be processed after 31 January 2025
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Kindly email fifiscrubs@gmail.com before placing your new order if you need any clarification
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IMPORTANT UPDATE:
At Fifiscrubs, we handmake your scrubs per order
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our scrubs are homemade with love
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for new and outstanding orders, please note
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unfortunately we are experiencing production delays
if your order is delayed,
kindly send us an email to fifiscrubs@gmail.com
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IMPORTANT: please add "order delay: your order number" to the subject line
apologies for the delays caused!
-fifi
Shipping Policy
Fifi Scrubs ships nationwide at a Standard Rate of R100
Your order will be delivered to your door
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Production takes 7-14 business days
Delivery takes 1-4 business days following dispatch
Please note that there will be an extra lead time of one week for embroidery
Turnaround Time
Scrub tops are handmade per order
November 2024 turnaround time update:
Production takes 14-21 business days
Delivery takes approximately 5 business days following dispatch (depending on the location)
Please note that there will be an extra lead time of 1-2 weeks for embroidery
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Pickup Points
We have a pickup point in Durban
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Note: we do not have a store
Try ons will not be allowed during the Covid Pandemic
Embroidery
Please note that there will be an extra lead time of 1-2 weeks for embroidery
Kindly ensure that spelling is correct
Please note that there is strictly no returns or exchanged on scrubs that have embroidery
Return & Exchange Policy
Due to the Covid Pandemic, we cannot allow Try ons, Exchanges or Returns, for our safety and for the safety of our customers
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Please make use of the sizing guide to confirm your size prior to placing an order